2

Firms' complaint handling policies and consumer complaint voicing

Year:
2007
Language:
english
File:
PDF, 246 KB
english, 2007
4

External equity, loyalty program membership, and service recovery

Year:
2010
Language:
english
File:
PDF, 309 KB
english, 2010
6

Customer complaining: The role of tie strength and information control

Year:
2008
Language:
english
File:
PDF, 264 KB
english, 2008
9

Apoptosis and its role in the trophoblast

Year:
2006
Language:
english
File:
PDF, 872 KB
english, 2006
13

Predicting HCAHPS scores from hospitals’ social media pages

Year:
2017
Language:
english
File:
PDF, 1.79 MB
english, 2017
17

Trophoblast turnover in health and disease

Year:
2002
Language:
english
File:
PDF, 606 KB
english, 2002
21

Consumers' Use of HCAHPS Ratings and Word-of-Mouth in Hospital Choice

Year:
2010
Language:
english
File:
PDF, 215 KB
english, 2010